At SMCrown, we believe that online gaming is most enjoyable when played with full awareness and self-control. This page brings together all the tools, guides, and resources you need to ensure your gaming experience remains positive and in control.
These tools are designed specifically to help you stay in full control
Set the maximum amount you can deposit per day, week, or month. Once the limit is reached, our system automatically blocks further deposits until the next period begins.
Set the duration of your gaming session. The system will send a reminder when time is nearly up and automatically log you out once the set time limit is reached.
Easily take a break from the platform for 24 hours, 3 days, or 7 days. During the break period, your account will be fully blocked from any betting activity without needing to contact support.
For more serious cases, long-term self-exclusion is available from 1 month up to 5 years. During this period, your account is fully suspended and you will not be able to re-register.
Monitor your deposit history, total wagering, wins, and losses in your account dashboard. Weekly and monthly reports help you understand your playing patterns more clearly.
Our trained support team is ready to help you access self-control tools, provide responsible gaming guidance, and refer you to professional help resources if needed.
Responsible gaming means taking part in wagering activities as a form of entertainment — not as a way to earn income, escape problems, or recover losses. At smcrown, we believe every player deserves a safe and enjoyable gaming experience.
The truth is, the majority of people who play on our platform do so purely for entertainment. They set personal limits, play during their leisure time, and never wager money they cannot afford to lose. This is the model of gaming we fully support.
However, we also recognise that for a small number of individuals, gambling can become a serious problem. That is why we invest in self-control tools, staff training, and partnerships with professional support organisations — so that anyone who needs help can access it easily and without shame.
Click the profile icon in the top-right corner and select "Account Settings" from the menu that appears.
You will find a dedicated tab containing all the self-control tools available for your account.
Deposit limits, play time limits, temporary breaks, and self-exclusion are all available on a single, easy-to-use page.
Tightened limits (e.g., reducing your deposit limit) take effect immediately. Relaxed limits require a 7-day waiting period to protect your decision.
Life changes — review the limits you have set every month to ensure they still suit your current financial situation.
If you answer "yes" to three or more of the following questions, we encourage you to contact our support team or seek professional help:
All these tools are available free of charge in your account — no fees, no unnecessary questions
Set the maximum amount that can be added to your account per period. The system will automatically reject any deposit that exceeds this limit. Limits can be reduced at any time with immediate effect.
Set your maximum net loss for a given period. Once this limit is reached, no new bets can be placed until the period resets — without you having to remember or monitor it yourself.
Set a maximum duration for each gaming session. Once the time limit expires, you will be logged out automatically. A 15-minute reminder is also sent before the session ends so you can plan ahead.
Choose a break period of 24 hours, 48 hours, 72 hours, or 7 days. During this time, your account is fully blocked from login and any wagering. This period cannot be shortened once activated.
For a long-term commitment, choose self-exclusion for 1 month, 3 months, 6 months, 1 year, or 5 years. Your account will be fully suspended and all marketing communications will be stopped immediately.
Activate periodic reminders that show the time you have spent in the current session along with a summary of your betting activity. These notifications help you stay aware of your playing patterns.
Smcrown is a platform accessible only to individuals aged 18 and above. We take this responsibility very seriously and enforce a strict age verification process as part of our KYC procedures.
All new registration applicants are required to submit valid identification documents. Accounts suspected of belonging to underage individuals will be suspended immediately pending verification.
We also encourage parents and guardians to use parental control software on shared devices to block access to gambling sites. This is an additional layer of protection that we fully support.
Smcrown is a safe entertainment destination for Malaysian players. Register today and use our self-control tools from day one — because playing in control is the best way to enjoy our platform.
This platform is for users aged 18 and above only. Play responsibly.